Pool Shops: How to give your customer a 10 year warranty on a pool cover

Pool Covers
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warrantySick of losing pool cover sales to that faceless stranger who continues to undercut you on ebay? You can’t beat them on price, but you can beat them on service. Talk to your customer, and help them choose the right product for their needs.

Offer an installation service too – not only do you make a few extra dollars , but by ensuring the cover is installed correctly, you extend their warranty. That’s right – we will extend the warranty on all 500 micron Oasis covers to a whopping TEN years (pro-rata), when profesionally installed.

The extended warranty is only on professionally installed covers, to give you an edge over web sales. All you need to do is arrange for a professional installation of the solar cover, and make sure your customer quotes the name of the installer when registering their warranty with us – we automatically upgrade their warranty from 8 years to 10.

Garry Long has been working in the Australian pool industry since 1978. A qualified canvas goods maker with a passion for innovation, he was inspired by the technology behind the sails used in America's Cup racing sails, and adapted and applied it to the pool industry at ABGAL. In 1990 ABGAL were the first company in Australia to use a single ply robotic cutting system to fabricate vinyl products. In 1993 Garry developed a 3D measuring system for complex shaped inground pools, which continues to be used today. Garry was President of the Australian Canvas & Synthetic Products Association in 2007-2008, and is the Managing Director at ABGAL Liners & Covers.